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Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix

Jun 6, 2006 | The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: HP Photosmart R707 Digital Cameras

Units: About 224,000 (about 679,000 worldwide)

Importer: Hewlett-Packard Company, of Palo Alto, Calif.

Hazard: The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.

Incidents/Injuries: HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.

Description: This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.

Sold at: Electronic, computer and camera stores, as well as Web retailers nationwide from August 2004 through April 2006 for between $250 and $400.

Manufactured In: China

Remedy: Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.

Consumer Contact: For additional information, visit HP’s Web site at or call HP toll-free at (866) 304-7117 between 6 a.m. and 6 p.m. MT Monday through Friday.

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