Hoverboards Recalled in UK Following Government WarningDec 18, 2015
Hoverboards have been recalled in the United Kingdom after the government warned that many unsafe products have been shipped, The Guardian reports. More than 32,000 out of over 38,000 devices inspected between October 15 and the end of last week were deemed unsafe, a spokesman for National Trading Standards said. There have been several cases of hoverboards exploding or igniting across the globe.
"Trading standards officers have detained the boards due to numerous concerns including safety issues with the plugs, cabling, chargers, batteries or the cut-off switches within the boards, which are designed to stop the battery from continuing to charge once fully charged. A faulty cut-off switch can lead to the device overheating, exploding or catching fire," the spokesperson said, according to The Guardian.
Amazon addressed customers with self-balancing scooters with unsafe plugs, advising them to dispose of the boards at a recycling center. The online retailer said these customers would receive a full refund. Amazon also alerted all customers who bought boards, citing concerns with rechargeable lithium batteries and plugs.
Several retailers have recalled the hoverboards. "We have sold less than 350 units of this product, which has not been on sale since 3 December, and we have had no reported issues. We have taken this decision whilst we carry out an additional level of due diligence and testing of this product, as the safety and satisfaction of our customers is our highest priority." said John Lewis, who has recalled Selfy Stick Air Runner, according to The Guardian. Argos has also recalled its products. "As a responsible retailer, Argos takes customer safety extremely seriously. We have stringent processes in place to ensure that all products we sell conform to safety standards," the company stated.
"At this time of year, consumers are under pressure to get the best presents for their loved ones. However, it is important that their safety is put above all else. Following recent reports of unsafe hoverboards, shoppers should think twice before choosing a product with a price that appears too good to be true." said consumer minister Nick Boles.