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LG recalls top-loading washing machines due to property damage, injury risks

Dec 19, 2012

LG Electronics has been forced to issue a recall on some of its popular top-loading washing machines because they have the potential to shake out-of-control, posing injury and property damage risks to consumers.

According to a recall statement from the Consumer Product Safety Commission, the action includes 457,000 top-loading washing machines. Six different models are included in the callback. Three are sold under the LG brand name while three more are sold as Kenmore Elite brand. These washing machines were manufactured between February 2010 and November 2011.

Affected models were sold in either beige, white, or graphite steel colors. The following Model numbers on LG brand top-loading washing machines are included: WT5001CW, WT510HV, and WT510HW. Affected Serial numbers on these washing machines range from 002KW******* through 111KW*******. Model numbers on affected Kenmore Elite brands are: 29002, 29272, and 29278. Serial numbers on those range from 005KW******* through 111KW*******.

One person has been injured when these washing machines began vibrating excessively. LG has received at least 343 reports from consumers that their washing machine shakes more than normal. Among these reports, at least 187 people said their washing machines caused minor property damage. When the washing machine starts vibrating seemingly out-of-control, it's a sign that the drum on the machine is loose.

The affected LG washing machines were sold at Best Buy, Home Depot, Kmart, and Sears stores nationwide, as well as at local retailers which deal in large appliances. Kenmore Elite brands were sold at Kmart and Sears stores nationwide. These models were sold from April 2010 until December 2012 for between $899 and $1,099.

According to the action statement, "consumers should immediately contact LG or Sears for a free in-home repair of the machine. Consumers will also receive supplemental information to be inserted into their owner's manual and a new caution label to be placed on the washing machine." If anyone sees their washing machine shaking more than normal, they should stop using it immediately. 

Certain items can cause an unbalanced load, such as water-proof or water-resistant items, such as mattress pads, mattress covers, and other similar items.

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