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Parker Waichman LLP Representing Stranded JetBlue Passengers in Class Action Lawsuit

Nov 28, 2011 | Parker Waichman LLP

Parker Waichman LLP is representing three JetBlue passengers who were stranded on the tarmac for up to 7 1/2 hours when several JetBlue flights were diverted to Bradley International Airport in Hartford, Connecticut during a snowstorm that hit the Northeast on October 29.  The JetBlue class action lawsuit, which was filed in U.S. District Court for the Northern District of New York, seeks to represent any JetBlue passenger who was stuck on the tarmac as a result of the airline's diversions that day.

According to the complaint, the  three lead plaintiffs named in the lawsuit were subjected to intolerable and inhumane conditions, including rolling blackouts and malfunctioning toilets that backed up and would not flush. Crews on the affected flights also ran out of potable water and food for passengers. According to, one of the lead plaintiffs claims to suffer "from anxiety, depression and claustrophobia," the lawsuit says. She was unable to get to anti-anxiety and anti-depression medications which were in her stowed luggage.

Six JetBlue flights were among roughly 23 diverted to Bradley on October 29.   In some case, passengers were unable to deplane for up to 7 1/2 hours.  The federal "Airline Passengers Bill of Rights" limits tarmac delays to 3 hours, and airlines can be fined $27,500 per passenger for a delay longer than that.  The U.S. Department of Transportation (DOT) is currently investigating the JetBlue tarmac delays at Bradley, as well as some involving American Airlines. 

The JetBlue lawsuit alleges violations of New York's Unfair and Deceptive Trade Practices Act, false imprisonment, negligence and negligence per se, and negligent infliction of emotional distress. The complaint seeks declaratory and injunctive relief on behalf of the plaintiffs and all members of the proposed Class.

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