Peloton has issued a recall for 2.2 million of their original bikes as the seat post might snap while in use, as stated in a company filing with the Consumer Product Safety Commission. The recall notice urges customers to “cease using the recalled exercise bikes immediately.” To date, the luxury exercise equipment manufacturer has […]
Peloton has issued a recall for 2.2 million of their original bikes as the seat post might snap while in use, as stated in a company filing with the Consumer Product Safety Commission. The recall notice urges customers to “cease using the recalled exercise bikes immediately.”
To date, the luxury exercise equipment manufacturer has been notified of 35 incidents where the seat post broke and separated during rides, according to the CPSC. Among these, 13 resulted in injuries such as a broken wrist, cuts, and bruises from falls off the bike due to the defective component.
The recall pertains to model PL01. These bikes are 4-ft. in length and 2-ft. in width, featuring adjustable seats, handlebars, and screens that tilt up and down to suit various rider heights. The CBSC notice reveals that the model number can be located inside the bike’s front fork, near the flywheel, which is the sizable metal disc that rotates during use.
The recalled bikes, priced at approximately $1,400, were sold on Onepeloton.com, Amazon.com, and via Dick’s Sporting Goods stores and website.
This is not Peloton’s first recall. The company previously recalled 27,000 first-generation bikes due to pedals that could break and injure riders’ legs. In 2021, it recalled about 126,000 Tread and Tread+ treadmills after numerous children sustained injuries and one child died after being trapped beneath the treadmill’s rear.
Seemingly, Peloton might be learning from its past recalls by cooperating more closely with the U.S. Consumer Product Safety Commission and reacting more swiftly to previous product safety concerns, like its treadmill recall,” commented recall expert Kaitiln Wowak, an associate professor of IT, analytics, and operations at the University of Notre Dame’s Mendoza College of Business.
However, she also noted, “Peloton’s multiple product safety issues — particularly those linked to reports of severe injuries — could significantly damage consumer trust in their products going forward.”
Peloton’s stock took a hit after the recall announcement, dropping almost 8% to $6.93 in early morning trading.
Peloton is providing customers with a free repair service or a complimentary seat post for self-installation. For additional information, consumers can call Peloton or visit https://support.onepeloton.com/hc/en-us/articles/360060446032-Peloton-Recalls-Tread-And-Tread-Full-Details-Here or www.onepeloton.com and click on “Product Recalls” at the bottom of the page.
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