Class-Action Against Defective Screens on iPod Nanos. From the beginning, Apple touted the Nano as being incredibly small and sturdy. In order to make the device as compact as possible and get it to market quickly, however, Apple is alleged to have compromised the quality of the device. The complaint claims that, when a major […]
Class-Action Against Defective Screens on iPod Nanos. From the beginning, Apple touted the Nano as being incredibly small and sturdy. In order to make the device as compact as possible and get it to market quickly, however, Apple is alleged to have compromised the quality of the device.
The complaint claims that, when a major design flaw was encountered, the company ignored it. It seems that once on the market, reports began coming in that the LCD display became blotched and unusable. The iPod would still play, but the user had no controls.
There was no physical damage to the iPod and Apple took the position that the LCD screen is not covered under warranty. Thus, users were “basically…out of luck. What a rip-off,” said one of the customers who complained to ConsumerAffairs.com
According to the attorneys for the class, plaintiffs intend to prove that:
The lawsuit seeks reimbursement for both the cost of the Nano and a $25 fee Apple charged to consumers who returned a damage product.
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