An 11-year-old girl suffered hair loss and went nearly bald after using Wen cleansing conditioner, but she isn’t the only one. More than 21,000 complaints have been filed over celebrity hairstylist Chaz Dean’s line of Wen hair products alleging hair loss, hair breakage and other issues. In the young girl’s case, she noticed large bald spots after using Wen cleansing conditioner three times.
Her hair continued to fall out even after she stopped using the product, leaving her nearly bald. Her mother says her hair is still not back to its former state, Inquisitr reports. They have joined 200 other consumers in a class action lawsuit against Wen creator Chaz Dean. The little girl says she was teased relentlessly by her peers at school, and eventually homeschooled. When she lost her hair, the girl said she was worried that she may have cancer or another serious medical condition.
The U.S. Food and Drug Administration (FDA) issued a safety alert over Wen hair products last month due to a record-high number of complaints. The FDA said it was investigating reports of hair loss, hair breakage, balding, itching and rash; 127 adverse event reports were submitted as of July 7, 2016, the highest number of complaints ever received for a cosmetic hair cleansing product.
The FDA cannot force cosmetic companies to recall a product, it can only issue safety alerts. Senators Dianne Feinstein (D-CA) and Susan Collins (R-ME) have introduced a bill to change this. The lawmakers have proposed a bill that would give the FDA authority to mandate a recall, demand safety data and order companies to report any health issues. Additionally, the FDA would have to review at least 5 chemicals used in cosmetic products every year.