Complaints from users of the EBay Instant Sale service Have you been ripped-off by eBay Instant Sale? Our lawyers are investigating complaints from users of the EBay Instant Sale service who claim to have been denied promised payments for their cell phones. After sending their cell phones to Alltechwholesale, users of the eBay Instant Sale service report receiving emails claiming the phone was not in the condition represented, and therefore not worth the price initially offered by alltechwholesale. They are paid less than expected, or worse, nothing at all. The sellers, having already sent their cell phone to alltechwholesale, are left without recourse.
If you were treated unfairly by alltechwholesale, you may be eligible for compensation. Our EBay Instant Sale lawyers are offering free legal consultations to users of eBay Instant Sale who believe they were ripped off. To find out how we can help you, please contact us today.
EBay Instant Sale Complaints
EBay Instant Sale was launched in the fall of 2010. Alltechwholesale touted the program as an easy way for consumers to trade in cell phones and other electronic gadgets for money in their PayPal account. People wishing to trade in their cell phones are instructed to enter the name, make, model and condition of their device into a form on eBay’s website, and the page comes back with a cash offer. If the consumer accepts the offer, a shipping label is generated allowing them to send the item to alltechwholesale. Once the item is received, the cell phone’s condition is verified and the money is sent to the consumer via PayPal.
That all sounds easy enough, but many consumers who have used eBay Instant Sale say their experience with the service has been anything but simple. On forums across the internet, unhappy users complain that they have been denied payments for cell phones that are in good condition. These are typical of the complaints posted on various forums:
- “I have a Motorola Droid in great condition. A couple very minor superficial scratches on one edge, other than that, NOTHING. It had a screen protector and back cover on it from day one. According to the site it takes you to, a phone in great condition would be offered $137. I get an email today, after they have received it and they are offering $16! Absolutely ridiculous! Of course they say you have 5 days to accept/deny the offer and I immediately began calling. They don’t answer the phone nor respond to emails. (there is no other way to contact them)I highly suggest to anyone considering them, DON’T, and sell your phone on Ebay.” (Posted on eBay Answers Forum February 23, 2011)
- “I too have been scammed! I sent a Droid X which was used for a mere 4 weeks and was in PERFECT CONDITION and was also told that my carrier had ‘locked’ the phone. Called Verizon and spoke with the supervisor and was told that the phone was NOT locked and any Verizon customer could have activated it through their line of service. I e-mailed this alltech person and after attempting to sent them another e-mail it bounced back! I suppose they block the e-mail addresses after they get a negative response or decline offers because there is NO BUTTON/PHONE NUMBER/NOTHING to decline the so called ‘offer’. While I understand this is not e-bay doing business directly, it is being advertised heavily by them and I am astonished that whoever runs this business is possibly giving e-bay a bad reputation. I was offered from $200 to a measly $24! Even the Verizon representative advised that I should have my device returned to me. I also tried calling but no one answered, just a message inbox so I opted to get called back. I don’t want the offer, anyone know how to decline it properly after trying through e-mail and phone?” (Posted on eBay Answers Forum March 2, 2011)
- “I too sent me Motorola Droid 1 to alltechwholesale.com, got a email back saying that there is scratches/blemishes to the exterior and the phone cannot be activated on a new account because its current account is locked by the carrier. The original estimate was for $130+ but now they want to give me $16. Have already talked with Verizon and they inform me that the ESN for my old Droid is clean and can be activated without any problems. Have left send two emailed and tried calling but their voicemail is full. Will try calling on Monday unless I get an email back.” (Posted on droidforums.net on February 19, 2011)
Alltech says it will recycle cell phones for free if they turn out to have no worth. Unfortunately, if users are denied their original offer, there is no recourse or way to opt out and have their cell phone returned to them.