Parker Waichman LLP

Ellipsis Jetpack Mobile Hotspot Recall

WASHINGTON, DC – The Consumer Products Safety Commission (CPSC) has issued a recall of Ellipsis Jetpack Mobile Hotspots due to a potential fire hazard risk. According to the CPSC, the lithium-ion battery in the Ellipsis Jetpack Mobile Hotspots has been reported to overheat and catch fire. The purchasers of the recalled hotspot devices should stop […]

Ellipsis jetpack mobile hotspot recall

Ellipsis Jetpack Mobile Hotspot Fires

WASHINGTON, DC – The Consumer Products Safety Commission (CPSC) has issued a recall of Ellipsis Jetpack Mobile Hotspots due to a potential fire hazard risk. According to the CPSC, the lithium-ion battery in the Ellipsis Jetpack Mobile Hotspots has been reported to overheat and catch fire. The purchasers of the recalled hotspot devices should stop using the devices to avoid fire and burn risks.

Users reduce the risk of property damage, injury, and death by powering off the unit, unplugging it from any power source, and then storing the unit in a place away from children. The area should be fire-resistant. For example, the report recommends placing the device on top of a hard surface that also offers adequate ventilation around the unit and is located far away from flammables until the device can be returned to a Verizon retail store.

If purchasers must use the hotspot for internet access, they are advised to take the following actions:

  1. Turn the affected hotspot “on” and unplug the device to allow the hotspot to download two over-the-air automatic software updates. This enables the device’s identifying number to be displayed on its scrolling screen and also prevents the device from charging when the device is plugged into a power source and turned on.
  2. Once the software update has been updated, users should leave the hotspot modem powered “on” while the unit is plugged in. The hotspot will turn off automatically when the device is not being used. Make sure the device is always turned off, unplugged from a power source, and securely stored.

Users may visit www.EllipsisJetpackRecall.expertinquiry.com or visit the “Recalls” page on www.verizon.com for more information and to receive a free replacement hotspot. The recalled unit must be returned in order for safe disposal.

Students who received the free hotspot from their school should follow the same process to receive a replacement hotspot. There were over 2.5 million hotspots recalled. The Ellipsis Jetpack mobile hotspots are dark navy plastic oval electronic devices that are around 3.5 inches wide and about 2.25 inches tall. The “Verizon” logo is printed on the front of the device under the digital display window. The charger has a sticker on the wire with the following text ” Compatible: FWC MHS900L, Model: FWCR900TVL, DC151030.”

Verizon has reported 15 incidents of the devices overheating and causing a fire in six incidents. Two people have received burn injuries.

CONTACT PARKER WAICHMAN LLP FOR A FREE CASE REVIEW

Did you or a loved one suffer harm due to a defective product? Parker Waichman LLP helps victims and families receive justice and full monetary compensation for harm caused by a dangerous product. Trust your case with our defective product injury attorneys. For a free consultation, contact our law firm today by using our live chat or calling 1-800-YOUR-LAWYER (1-800-968-7529).

What Our Clients Say About Us
We have worked with thousands of clients and we appreciate them and their positive reviews. Here are just a few recent client reviews...
5 Star Reviews 150
Positive: Professionalism , Responsiveness Benita, was a very helpful person, and acted very professional through our time working with her. She kept us in the loop constantly and answered any questions we had through phone calls and emails in a timely manner. If needed, I would definitely use this company again specifically working with Benita.
Lois Barrera
2 years ago
5 Star Reviews 150
After the death of my husband, I decided to call Parker Waichman LLP to investigate the incident surrounding the death. My case was handled in a professional manner. The attorneys and support staff were responsive and attentive to my case. The case was resolved as a result of Parker Waichman's effort for which I am forever thankful. I had a great experience working aside Parker Waichman. All my questions were answered immediately and they were honest. They got back to me on a timely basis and it was a pleasure working with the entire staff. I would recommend them to anyone who is looking for great attorneys and attentive staff.
keturah pyle
8 years ago
5 Star Reviews 150
Want to thank you, Shelly Davis, for all that you did for me to receive my compensations thru out my career in The NYPD ! Greatly appreciated!!
Danny Torres
a month ago

Why Choose Us to Help You?

We Take Care of Everything
Your situation is stressful enough: Let us take on the deadlines, paperwork, investigation, and litigation. We'll handle every detail so you don't have to worry.
No Recovery = No Legal Fees
We work on a contingency-fee basis, meaning that we only get paid from a portion of your settlement or jury award. If you don't get compensation, you owe us nothing.
Decades of Experience
Your situation is stressful enough: Let us take on the deadlines, paperwork, investigation, and litigation. We'll handle every detail so you don't have to worry.
Respected by Our Peers
Judges, insurance adjusters, and fellow attorneys all speak highly of our skills, and we've earned numerous accolades, including a flawless rating from AVVO.
We Have Many Locations To Serve You
We have the experience and the skilled litigators to win your case. Contact us and speak with a real attorney who can help you.
Long Island – Nassau
Parker Waichman LLP
6 Harbor Park Drive
Port Washington, NY 11050
Long Island – Suffolk
Parker Waichman LLP
201 Old Country Road – Suite 145
Melville, NY 11747
New York
Parker Waichman LLP
59 Maiden Lane, 6th Floor
New York, NY 10038
Queens
Parker Waichman LLP
118-35 Queens Boulevard, Suite 400
Forest Hills, NY 11375
Brooklyn
Parker Waichman LLP
300 Cadman Plaza West
One Pierrepont Plaza, 12th Floor
Brooklyn, NY 11201
New Jersey
Parker Waichman LLP
80 Main Street, Suite 265
West Orange, NJ 07052
Florida
Parker Waichman LLP
27299 Riverview Center Boulevard
Suite 108
Bonita Springs, FL 34134
Nationwide Service
Parker Waichman LLP
59 Maiden Lane, 6th Floor
New York, NY 10038