On May 2, 2022, the Consumer Product Safety Commission published a recall announcement concerning Fitbit Ionic Smartwatches. The recall notification states that the digital watches were recalled due to a defective lithium-ion watch battery that can overheat, causing burn injuries. The recall affected 1.7 million watches globally. One million watches were reportedly sold in the United States.
Fitbit announced that the company had received approximately 115 overheating reports so far in the United States. There have been 78 burn incidents reports in the United States. Two of those reports included third-degree burns, and four incident reports included second-degree burns.
This product safety recall only affects the Fitbit Ionic Smartwatch. The watch was retailed with a 1.4-inch color LCD screen and polyurethane wristband. The recalled Fitbit Ionic Smartwatches were sold in the following color schemes: charcoal/smoke gray, slate blue/burnt orange, blue gray/silver gray, and a special edition Adidas band watch with an ink blue/silver-gray color scheme.
Fitbit Ionic Smartwatches track the user’s activity, sleep, and heart rate. Only the models with the color schemes aforementioned have been recalled. The recalled watches also can be identified by model number. Only watches with model number FB503 have been recalled. The model number is located on the back of the watch by the area where the band attaches to the watch. The company’s name “Fitbit” is printed on the watch’s front.
The recalled watches include:
- Ionic FB503CPBU – Slate Blue/Burnt Orange
- Ionic FB503GYBK – Charcoal/Smoke Gray
- Ionic FB503WTGY – Blue Gray/Silver Gray
- Ionic FB503WTNV – Adidas edition, Ink Blue & Ice Gray/Silver Gray
Consumers who purchased a recalled watch are urged to stop wearing the digital watches to prevent 2nd- and 3rd-degree burns. Purchasers of the recalled watches should contact the company through its website for information about the recall. All customers will be issued a $299 refund and receive a discount code for 40% off special Fitbit devices. The watches were sold online and at retail stores such as Best Buy, Target, Kohl’s, and online at Fitbit.com and Amazon.com from September 2017 until December 2021 at the cost of $200 to $330.
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