WASHINGTON, D.C. — The Consumer Product Safety Commission issued a consumer warning regarding a product recall announced by Excel Industries. Excel Industries commenced a product recall campaign for its zero-turn lawn mowers sold under the brand names of Hustler and BigDog after learning of a wiring defect. The Consumer Product Safety Commission said that Excel Industries’ zero-turn lawn mowers have a defect in the wiring system located under the seat of the mower that could start a fire. No injuries were reported to Excel Industries or the Consumer Product Safety Commission stemming from the defect. The announcement made mention no consumer made a property damage claims resulting from the mowers’ wiring defect.
The recall notice published on May 30, 2019, by the Consumer Product Safety Commission did not describe how Excel Industries became aware of the wiring defect found under the seat. Notwithstanding, Excel Industries possessed sufficient information about the faulty wiring in recall 5,400 mowers sold under the brand names Hustler FasTrack, Hustler FasTrack FDX, BigDog Stout, and BigDog Stout MP. The announcement said the recalled Hustler mowers were sold in yellow and the BigDog mowers were produced in red. All recalled products have a serial number between 18058001 and 19028225 and were sold at authorized dealers from June 2018 to March of 2019. Authorized dealers sold the mowers in a range between $6,800.00 and $9,400.00.
Excel Industries advises owners of the recalled mowers to stop using them right away due to the nature of the threat. Owners must contact their authorized Hustler or BigDog dealers to arrange an inspection and repair if the dealer deems that repair is warranted. Hustler or BigDog will perform the services for no charge to the consumer. Excel Industries said it would contact all purchasers directly to inform them about the recall danger.
Excel Industries voluntarily issued this recall initiative and worked closely with the Consumer Product Safety Commission to accelerate notice to consumers.
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