Ring’s 2nd Generation Smart Video Doorbells Recalled After 23 Doorbells Overheat Causing House Fires and Injuries
Have you endured property damage, personal injuries, burn injuries, or did you tragically lose loved ones due to a house fire ignited by a defective Ring doorbell?
According to the United States Consumer Product Safety Commission (CPSC), hundreds of thousands of 2nd generation Ring smart video doorbells are being recalled for potential fire hazards and burn injuries after reports of the devices igniting 23 house fires. The recalled video doorbells were sold online at Ring.com, Amazon.com, and in stores nationwide from June 2020 to October 2020. The recall affects model number 5UM5E5 Ring Video Doorbells.
According to the CPSC warning, this doorbell’s battery may overheat and cause fire and burn hazards if the wrong screw is used to secure the battery cover. Purchasers of Ring video doorbells can see if their Ring video doorbells are part of the recall on Ring’s recall page or by checking their doorbell’s serial number using the Ring doorbell app. Ring’s website states that no other Ring video doorbell models are being recalled, and detailed instructions about the recall are provided.
Ring acknowledges that the company is aware of at least 85 incidents where the recalled doorbells’ batteries caught on fire, resulting in eight burn injury victims and 23 property fire reports. The recall notice also directs customers to “stop installing the recalled video doorbells, and contact Ring for revised installation instructions,” which may be found on this Ring revised instruction page. Ring’s website states that the recalled video doorbells do not need to be returned but that purchasers should follow their revised installation instructions. The revised installation instructions correctly warn purchasers not to secure the battery cover using any other screw than the “smart security screw to secure the video doorbell to the bracket.”
More battery-related cases:
The recalled Ring video doorbells have a blue ring on the front of the device. The Ring logo is imprinted on the bottom front of the video doorbell. The serial and model numbers are printed on the doorbell’s backside and are also printed on the product’s packaging. The recalled video doorbells come in two different finishes, a “satin nickel” finish and a “venetian bronze” finish.
Do You Have a Claim?
The product liability attorneys at Parker Waichman LLP are here to help you hold those responsible for your losses. If your Ring video doorbell ignited a house fire causing property damage, burn injuries, or a death of a loved one, you may be entitled to receive financial compensation. To find out if you qualify to obtain compensation, contact our Ring doorbell house fire lawyers today for your free consultation by calling 1-800-YOUR-LAWYER (1-800-968-7529), or filling out our online form.