SEATTLE, Wash. — Apple publicized warnings about older 15-inch MacBook Pro laptop computers with retina display because the computer catches fire or burn the user because of a battery malfunction. According to a story published in Consumer Reports on June 20, 2019, Apple sold the faulty computers between September 2015 and February of 2017. The announcement indicated that the recall is voluntary and is not made in conjunction with the U.S. Consumer Product Safety Commission. The Consumer Product Safety Commission enforces certain obligations companies have when recalling a consumer product according to federal laws and safety regulations.
Although Apple said that the company is recalling computer batteries from its last generation of computers, the company declined to state exactly how many computers are subject to the voluntary recall campaign. The recall is based on information possessed by Apple regarding the possibility that the battery might overheat and start a fire or burn the user. Apple declined to state how it became aware of this information and would not comment on the number of injuries or amount of property damage associated with this malfunction.
The last generation MacBook Pro owners should attempt to verify whether their computer is affected by the voluntary recall campaign. Apple users should navigate to option “About this Mac” from the Apple menu, located in the top-left of the screen. Apple recalled the laptops designated as “MacBook Pro, Retina, 15-inch, Mid 2015.”
Consumers have three options to repair their faulty computer once determining that their machine is subject to recall. Apple allows customers to bring their computers into an authorized Apple computer service provider, bring it to an Apple Store, or contact the company and arrange to mail your laptop to Apple. The company said that the service should take approximately one to two weeks. Apple will replace the defective battery without charging the customer.
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