Parker Waichman Staff Bios

Jerrold S. Parker

Admitted to bar: 1984, New York; New Jersey; U.S. District Court, Southern, Eastern and Northern Districts of New York; U.S. District Court, District of New Jersey; 1985, District of Columbia; 1993, U.S. Supreme Court; U.S. Court of Federal Claims; 2012, Colorado; U.S. Disstrict Court, District of Columbia: 2013. Martindale-Hubbell rating of “AV® Preeminent™ 5.0 out of 5”. Voted by peers into Best Lawyers® for Personal Injury Litigation.

Herbert L. Waichman

Admitted to bar: 1984, New York; New Jersey; U.S. District Court, Southern and Eastern Districts of New York; U.S. District Court, District of New Jersey; 1993, U.S. Supreme Court.

Raymond C. Silverman

Admitted to bar: 2000, New York; U.S. District Court, Eastern, Northern, Southern and Western Districts of New York.

Brett A. Zekowski

Admitted to bar: 2000, New York; 2005, U.S. District Court, Eastern and Southern Districts of New York; 2008, United States District Court, Northern and Western Districts of New York; 2016, U.S. Supreme Court.

Jay P. Dinan

Admitted to bar 1991, Florida; U.S. District Court, Northern, Southern and Middle Districts of Florida.

Fred R. Rosenthal – General Negligence

Admitted to bar: 1975, New York; U.S. District Court, Southern, Eastern and Northern Districts of New York.

Melanie H. Muhlstock – Mass Tort Division

Admitted to bar: 1997, New Jersey; 1997, U.S. District Court, District of New Jersey; 1998, New York; 1998, U.S. District Court, Eastern and Southern Districts of New York; 2001, U.S. District Court, Western District of New York; 2006 U.S. District Court for the Northern District of New York.

Nicholas Warywoda

Admitted to bar: 2001, New York; 2005, U.S. District Court, Eastern and Southern Districts of New York.

Jay L.T. Breakstone

Bar Admissions: New York (1977); Supreme Court of the United States (1986); United States Claims Court (1989); United States Court of Appeals, 2d Cir. (1977), 3rd Cir. (1982); United States District Court, Southern District of New York and Eastern District of New York. (1977).

Harrison Biggs

Admitted to bar: 2014, Massachusetts.

Matt Hinrich

Admitted to New York State Bar: 2018.

Chris Oxx

Bar admissions: New York (2014).

Jessica Richman

Bar Admissions: Southern District of New York (2018) and Eastern District of New York (2018); New York (2016); Pennsylvania (2002); Admitted to the United States Court of Appeals for the Second Circuit (2017); Supreme Court of the United States (2016); United States Court of Appeals, 3d Cir. (2007); United States District Court, Eastern District of Pennsylvania (2003) and Middle District of Pennsylvania (2007).

Michael S. Werner

Admitted to New York State bar: 2008. Admitted to U.S. District Court, Eastern and Southern Districts of New York: 2012.

S. Joonho Hong

Admitted to New York State Bar in 2009. Admitted to U.S. District Court, SDNY and EDNY in 2016.

Gerard Ryan

Admitted to bar: 2013, New York, U.S. District Court, Eastern and Southern Districts of New York; 2014, New Jersey, U.S. District Court District of New Jersey.

Denny Tang

Admitted to New York Bar: 2016. United States District Court, Southern and Eastern District Court.

Alex Tovstolug

Admitted to bar: 2010, New Jersey, 2011, New York, U.S. District Court, Eastern and Southern Districts of New York

Marie Costello

 Admitted to New York Bar 1993; Connecticut Bar 1993; United States District Court, Eastern and Southern Districts 1993.

James G. Kapralos

Admitted to bar: 1994, New York; U.S. District Court, Southern and Eastern Districts of New York.

Cybele S. Louis

Admitted to bar 2016, New York and U.S. District Court, Eastern District of New York.

Michael B. Zaransky

Admitted to New York Bar in 1999. Admitted to practice in the US District Courts of the Southern and Eastern Districts of New York.

Catherine Blackshear

Admitted to bar: 2009, Florida;
Admitted to bar: 2014, Colorado.

Daniel C. Calvert

Admitted to bar: 2012 – Tennessee; 2015 – Florida, U.S. District Court for the Middle District of Florida

Elliott Tubbs III

Admitted to bar: 2013, Florida State Courts, United States District Court, Southern, Middle and Northern Districts of Florida.

Francisco Albites

Admitted to bar: 2010, Florida; 2016, U.S. District Court Middle District of Florida; American Bar Association, Miami-Dade County Bar Association.

Annmarie George – Law Firm Administrator

Ms. George has more than twenty years’ experience as a paralegal and has been employed by Parker Waichman since the firm’s inception in 1993. Ms. George is highly experienced in all aspects of plaintiff’s personal injury litigation, Surrogates Court proceedings and mass tort litigation. She is responsible for the day-to-day operation and management of non-legal personnel and communication with firm management. She also provides administrative leadership for the office and acts as a liaison between office staff and management. Ms. George additionally works on special projects including management, maintenance, and user training of SmartAdvocate, the firm’s proprietary state of the art case management system. Ms. George is also a Notary Public.

Karen Goldberg, R.N.

Ms. Goldberg holds a Bachelor of Science in Nursing from Adelphi University and has also successfully completed a Legal Nurse Consultant course. Ms. Goldberg reviews medical records and provides medical summaries for the firm’s cases. Ms. Goldberg has many years of experience as a pediatric nurse and continues to work in this area of nursing.

Joanne Stevens

Ms. Stevens is a licensed practical nurse (LPN) who has worked for many years in her field at several local hospitals . She spent a considerable portion of that time as an orthopedic nurse frequently specializing in the area of surgery and wound care. Ms. Stevens has been employed by Parker Waichman as a nurse consultant since 2006. She reviews medical records and provides medical summaries for the firm’s clients as well as communicates regularly with clients regarding their medical condition, care and treatment. Ms. Stevens utilizes her vast knowledge and experience to help answer clients’ questions regarding medical conditions, treatments and test results. Ms. Stevens also volunteers in her community assisting the elderly with proper wound care.

Jillian Cantinieri

Ms. Cantinieri has been employed by Parker Waichman for more than eight years having brought fifteen years of experience in the personal injury field to our firm. Ms. Cantinieri oversees the development of negligence claims from inception to settlement or filing of suit. She maintains daily interaction with clients, attends mediations, and, under the supervision of our attorneys, negotiates claims with insurance carriers. Ms. Cantinieri was the executive assistant producer of the firm’s television advertising campaign and is a Notary Public.

Julie Trinidad

Ms. Trinidad has over fifteen years of extensive experience in the field of personal injury law. Prior to joining Parker Waichman she worked as a senior paralegal with a law office specializing in personal injury claims and gained valuable experience working as a bodily injury negotiator for a major insurance carrier . Ms. Trinidad currently oversees the development of Parker Waichman’s negligence claims involving automobile accidents and premise liability from inception to settlement under the supervision of our attorneys. Ms. Trinidad holds a Bachelor of Science in Organizational Management from Manhattan College, paralegal certification from Queens College and personal training certification from Hofstra University.

Kelli A. Alexander

Ms. Alexander has over ten years’ experience in the field of personal injury law. Prior to joining the firm several years ago, Ms. Alexander gained valuable experience as a paralegal working on claims involving automobile accidents, slip and fall cases, construction accidents and defective products. Since joining Parker Waichman, Ms. Alexander has applied her knowledge and experience to our Mass Torts Division working on national litigation of defective pharmaceuticals, medical devices and other product liability claims.

Justyna Callanan

Prior to joining Parker Waichman’s Mass Torts Division, Mrs. Callanan amassed more than five years of paralegal experience. She previously worked on no fault accident claims as well as in mass torts, a division which litigates pharmaceutical and medical device claims nationwide. Mrs. Callanan holds a Bachelor of Business Administration Degree in Legal Studies in Business from Hofstra University.

Stacy Candalino

Ms. Candalino began working at Parker Waichman as a Legal Assistant/Intake Specialist in our Intake Unit several years ago after earning a Bachelor of Arts in Criminal Justice from C.W. Post University. After graduating with honors from the Paralegal Program at Hofstra University in 2008, Ms. Candalino took on new responsibilities as a paralegal assisting several attorneys in our litigation department, working on cases from beginning to end including the preparation of legal documents, no-fault filings and arbitrations. In 2014 she began working in our Mass Tort Division assisting on the James Zadroga 9/11 Health and Compensation Act of 2010 claims providing assistance to first responders, resident and employees experiencing injuries as a result of exposure to toxins at the Ground Zero sites.

Teresa Carvelli

Teresa has been a paralegal in the field of personal injury law for over 10 years. Prior to joining Parker Waichman, she gained valuable paralegal experience working on claims involving automobile accidents, slip/trip and fall cases and insurance litigation. She is now applying this experience to our Mass Torts Division which litigates defective pharmaceuticals, medical devices and other product liability claims. Teresa also holds a Paralegal Certification from LIU Post and is a Notary Public.

Sofia Chilelli

Prior to joining Parker Waichman’s Mass Torts Division, Ms. Chilelli was employed as an Intake Specialist/Legal Assistant in the firm’s Intake Department. She has applied her knowledge and experience assisting the firm’s attorneys in our Mass Torts Division which litigates pharmaceutical and medical device claims nationwide. Ms. Chilelli holds a Bachelor Degree in Criminal Justice and Sociology from Adelphi University as well as a Paralegal Certification from Nassau Community College.

Amanda Coyne

Ms. Coyne began working at Parker Waichman LLP as an Intake Specialist/Legal Assistant in the firm’s Intake Department before moving to our Mass Torts Division. Prior to joining the firm, Ms. Coyne gained valuable experience as a real estate paralegal for more than five years. She has applied her knowledge and experience assisting the firm’s attorneys in our Mass Torts Division which litigates pharmaceutical and medical device claims nationwide.

Cindy Custodio

Ms. Custodio brings eleven years of experience as a legal researcher and assistant court clerk manager for an attorneys’ service to Parker Waichman. Since joining the firm, she has worked in the Nursing Home Litigation Unit and assists our nursing home attorneys working cases from beginning to end, including preparation of legal documents including complaints, motions, discovery demands and responses, bills of particulars as well as Surrogate’s Court filings. Ms. Custodio holds a Bachelor of Arts in Government from John Jay College as well as a Paralegal Certificate from Queens College and was awarded an Outstanding Academic Achievement Award from Westlaw.

Christine Durant

Ms. Durant is employed as a paralegal in the Mass Torts Division. She has a Bachelor of Arts in Psychology with a focus on forensics from Alvernia University. Ms. Durant has previous experience as a paralegal in the area of Social Security Disability Benefits specializing in all levels of the claims process.

Monica Hernandez

Ms. Hernandez is a long-term Parker Waichman staff member with eleven years of service as the firm’s bookkeeping assistant. Ms. Hernandez is responsible for payroll information, overseeing office expenditures, and other general office operations.

Linda R. Ingber

Ms. Ingber has been employed in the personal injury field as a legal secretary and law firm office manager for more than twenty years. Since joining Parker Waichman more than eight years ago, she has worked in the firm’s Nursing Home Litigation Unit. Ms. Ingber assists our nursing home attorneys working cases from beginning to end, including preparation of legal documents including complaints, motions, discovery demands and responses, bills of particulars as well as Surrogate’s Court filings. Ms. Ingber holds a Bachelor of Arts degree from SUNY Albany and is a Notary Public.

Betty Jean

Ms. Jean is currently a staff member in our mass torts division who prior to joining this department worked as an Intake Specialist in the firm’s intake department. She provides support to the firms attorneys in several pharmaceutical and defective drug litigations. Ms. Jean graduated from the University of Hartford with a major in Political Science and a minor in Criminal Justice. Ms. Jean has previous law firm experience working on case settlements.

Michelle Josama

Ms. Josama has worked in the personal injury field as a paralegal and law firm office manager for more than twenty five years. Ms. Josama currently works in the firm’s Nursing Home Litigation Unit and assists our attorneys working on cases from beginning to end. Her responsibilities include preparation of legal documents such as complaints, motions, discovery demands and responses, bills of particulars as well as surrogates court filings. Ms. Josama attended both Queens College and Technical Career Institute and is also a licensed Real Estate Agent.

Lynda L. Luckman

Ms. Luckman has worked in the personal injury field as a legal secretary/paralegal for more than twenty five years and has been employed by Parker Waichman for more than seven years. Ms. Luckman is currently assigned to work with one of the firm’s trial attorneys and assists in litigating cases from the commencement of a lawsuit through discovery, depositions, motions, and trial. Ms. Luckman is also a Notary Public.

Carrie Mullahey

Prior to joining Parker Waichman five years ago, Ms. Mullahey was employed as an Office Manager of a large orthopedic practice. Ms. Mullahey has applied her knowledge and experience in the medical field to the firm’s Mass Torts Division which litigates pharmaceutical and medical device claims nationwide.

Michelle Pabon

Ms. Pabon joined the Nursing Home Litigation Unit as a paralegal with more than 12 years experience in personal injury, negligence, medical malpractice, family and criminal law. She assists our nursing home attorneys in all phases of litigation from inception to end. Ms. Pabon holds a Bachelor of Arts degree from Ithaca College and a Juris Doctorate from Hofstra University School of Law. Ms. Pabon is fluent in Spanish.

Rachel Rapisarda

Mrs. Rapisarda is currently employed as a paralegal in our Mass Torts unit assisting attorneys in managing multi-district litigation actions involving defective pharmaceuticals and other product liability claims nationwide. She has previous paralegal experience in the litigation and arbitration of no fault claims as well as in the creation and administration of trusts and estates. Mrs. Rapisarda holds a Bachelor of Business Administration with a concentration in Legal Studies from Hofstra University.

Yesenia Salcedo

Ms. Salcedo joined the Personal Injury Litigation Unit as a trial preparation paralegal with more than 17 years of experience in personal injury, labor law, civil lawsuits, negligence and criminal law. Ms. Salcedo currently handles all aspects of trial preparation for the personal injury, labor law, negligence and medical malpractice attorneys at Parker Waichman. Ms. Salcedo holds a Bacherlor’s Degree from the University of Colorado. She is a Notary Public and is also fluent in Spanish.

Kathleen M. Snedecor

Ms. Snedecor is employed as a paralegal in the firm’s litigation department and is assigned to work with one of the firm’s trial attorneys. Ms. Snedecor assists in litigating our cases from the commencement of the lawsuit through discovery, depositions, motions, and trial. She brings more than six years of experience in personal injury law to the firm and holds a Bachelor of Science in Legal Studies from St. John’s University.

Gina Viti

Ms. Viti has been employed by Parker Waichman for more than sixteen years and is highly experienced in all aspects of plaintiff’s personal injury litigation as well as mass tort litigation. She has been involved in the creation, testing, and maintenance of SmartAdvocate, the firm’s proprietary state of the art case management system. Ms. Viti is a Notary Public.

Karen Wienclaw

Ms. Wienclaw brings more than 30 years of experience as a full charge bookkeeper along with 20 plus years’ experience as a personal injury paralegal, handling all aspects of cases from intake to trial, to Parker Waichman. She is responsible for calculating and distributing settlement proceeds to clients, forwarding attorneys and the firm as well as other office related accounting and record keeping processes. Ms. Wienclaw holds a Paralegal Certificate from Stony Brook University and is a Notary Public.

Alison J. Bifulco

Ms. Bifulco has been employed by Parker Waichman for more than thirteen years and presently holds the position of calendar clerk. Ms. Bifulco schedules various activities for the firm’s attorneys including arbitrations , depositions, client appointments and court conferences. She confirms these appointments and notifying our clients and opposing party of the schedule. Ms. Bifulco additionally reviews multiple daily civil court docket websites for court appointments relating to the firm’s cases.

Soncire Abadia

Soncy is employed as an Intake Specialist/ Legal Assistant in the firm’s Intake Department. Her duties include data input of new case inquiries as well as client communication. Ms. Abadia has completed some college work at Borough of Manhattan Community College. Is looking to finish up her course study in Spring 2018 for early child hood education.

Melissa Alvarez

Melissa is employed as an intake specialist/legal assistant in our intake department. Her responsibilities include data input of new case inquiries as well as client communication. Ms. Alvarez is bilingual and assists any Spanish speaking clients in need of help with translations. Ms. Alvarez is studying at Touro College pursuing an Bachelor’s degree in Social Work.

Leyla Coello

Ms. Coello is employed as an Intake Specialist/ Legal Assistant in the firm’s Intake Department. Her duties include data input of new case inquiries as well as client communication. Ms. Coello is studying at Nassau Community College pursuing an Associate’s Degree in Business Administration.

Jessica Giardina

Ms. Giardina is employed as an Intake Specialist. Her duties include data input of new case inquiries as well as client communication. Ms. Giardina holds a Bachelor’s degree in Political Science from Queens College.

Kathleen Guerrier

Kathleen is an Intake Specialist/Legal Assistant. Her duties include handling new case inquires and communication with clients. She has an Associate’s Degree in Paralegal Studies as well as a Bachelor’s Degree in Legal Studies. Kathleen is currently continuing her education in hopes of furthering her career in the legal field.

Betty Jean

Ms. Jean  is employed as an Intake Specialist/ Legal Assistant in the firm’s Intake Department. Her duties include entering data for prospective new clients. Ms. Jean graduated from the University of Hartford with a major in Political Science and a minor in Criminal Justice. Ms. Jean previously was employed  in the personal injury field  working on case settlements.

Jazmine Maglione

Mrs. Maglione is employed as an Intake Specialist/Legal Assistant on the firm’s Intake team. Her primary role is addressing new client inquiries and processing data. She holds an Associate Degree from Nassau Community College and is pursuing her bachelor’s degree at Queens College in Nutrition. She is also a Notary Public.

Jessica Mendez

Jessica is employed as an intake specialist/legal assistant in our intake department. Her responsibilities include data input of new case inquiries as well as client communication. Ms. Mendez is bilingual and assists any Spanish speaking clients in need of help with translations. Ms. Mendez holds an Associate’s Degree in early childhood from Nassau Community College.

Christina Morace

Christina is employed as a New Case Specialist/Legal Assistant in our intake department. Her responsibilities include data input of new case inquiries as well as client communication. Ms. Morace graduated from LIU CW Post with a Bachelor of Science in Childhood Education

Anthony Bakash

Mr. Baksh is assigned to the Medical Records Department at Parker Waichman. He works with health care providers and other related facilities to obtain requested medical records and documentation. He also assists with client correspondence as needed. Mr. Baksh is in the process of obtaining his Associate’s Degree in Accounting.

Shelly Davis

Shelly Davis made the transition from our reception team to a Legal Assistant in our Mass Tort Division. She handles federal claims pertaining to the James Zadroga 9/11 Health and Compensation Act of 2010 providing assistance and support to first responders as well as the many residents and office workers who suffered 9/11 related cancer and respiratory illnesses as a result of exposure to toxins encountered from the devastation at Ground Zero.

Caitríona Fox

Caitríona Fox works in our Mass Tort Division assisting on the James Zadroga 9/11 Health and Compensation Act of 2010 claims. Prior to joining Parker Waichman as a Legal Assistant, Ms. Fox spent a year in Laval, France aiding children in their English courses as a Second Language. She graduated from SUNY New Paltz with a dual degree in Sociology and French.

Maryann Gallizzi

Ms. Gallizzi is employed as a legal assistant in the firm’s Pre Suit Department. She assists our case managers in preparing negligence cases for settlement or commencement of litigation as well as prepares arbitrations and no fault filings. Ms. Gallizzi is a New York State Licensed Notary Public. Ms. Gallizzi is bilingual and frequently translates for our Spanish speaking clients. Ms. Gallizzi holds an Associate Degree in Science from Nassau Community College and is pursuing a Bachelors Degree in Nursing.

Madelyn Higgins

Ms.Higgins is currently assigned to the accounting department. She is responsible for calculating and distributing Mass Tort settlement proceeds to clients and forwarding attorneys. She also handles the firm’s accounts payable and processing payments for all medical records. Ms. Higgins is bilingual and assists any Spanish speaking clients in need of help with translations.

Dawn Kielbasa

Prior to joining Parker Waichman’s Nursing Home unit, Ms. Kielbasa was employed as one of the friendly voices you hear when calling the firm. She has applied her experience & knowledge and is now assigned to Parker Waichman’s medical record department for the Nursing Home unit. She is responsible for all aspects relating to medical record requests as well as assists with client correspondence.

Ashley Lopilato

Ashley Lopilato made the transition from our reception team to a Legal Assistant in our Mass Tort Division. She handles federal claims pertaining to the James Zadroga 9/11 Health and Compensation Act of 2010. She provides assistance to not only first responders, but also residents and employees afflicted with injuries as a result of exposure to toxins encountered from the devastation at Ground Zero.

Catherine Nunez

Ms. Nunez is employed as a legal assistant in the firm’s Pre Suit Department. She assists our case managers in preparing negligence cases for settlement or commencement of litigation as well as prepares arbitrations and no fault filings. Ms. Nunez has eight years’ experience in no fault litigations. Ms. Nunez is a New York State Licensed Notary Public. Ms. Nunez is bilingual and frequently translates for our Spanish speaking clients. Ms. Nunez is in the process of obtaining an Associate’s Degree in Business Administration.

Kathleen O’Connor

Ms. O’Connor has worked in the personal injury field as a legal secretary for more than twenty five years and has been employed by Parker Waichman for fifteen years assisting the managing partners on various special projects. She is currently the coordinator of the firm’s Case Referral Department. Ms. O’Connor received a Bachelor of Science in Political Science and Communications from Queens College and was awarded lifetime membership to Pi Sigma Alpha and the Golden Key National Honor Society for academic excellence. Ms. O’Connor is also a Notary Public.

Myra Pesce

Ms. Pesce is assigned to Parker Waichman’s Medical Records Department. She is responsible for processing invoices and payment relating to medical records requests. She also assists with client correspondence as needed. Ms. Pesce is currently attending Nassau Community College pursuing a certification in Business Management.

Kimberly Tabares

Kimberly Tabares is a member of the firm’s medical records department requesting and obtaining medical records on behalf of our clients. She holds an Associate’s Degree in Liberal Arts and is now pursuing a Bachelor’s Degree in Political Science and Sociology. Kimberly is hoping to get her paralegal certification in the upcoming year after graduation and is also pursuing her certifications in youth and adult mental health.

Justin Thuren

Mr. Thuren is assigned to the Medical Records Department at Parker Waichman. He works with medical facilities to obtain all documentation needed for clients. He is responsible for processing invoices and payment relating to medical records requests. He also assists with client correspondence as needed. Mr. Thuren received his Bachelor’s in History from Molloy College and his Paralegal Certificate from Nassau Community College. He is also a Notary Public.

Jeanetta Whelan

Ms. Whelan spent most of her career working for a large telecommunications company prior to joining Parker Waichman. As office manager, Ms. Whelan oversees the smooth operation and implementation of all administrative activities such as partner support, personnel, finance, procurement, negotiation, and implementation of all marketing materials. Ms. Whelan holds a Bachelor of Science degree and a Masters of Business Administration from Adelphi University, Garden City, NY. Ms. Whelan is also a Notary Public.

Roy Cronin

Mr. Cronin, a Microsoft Certified Professional with more than 10 years of experience, manages the firm’s extensive PC, Network and Telecom systems.

Javier Cobenas

Mr. Cobenas holds an Associate’s degree in Liberal Arts studies from Suffolk County Community College and is currently pursuing a Bachelor of Computer Science at Farmingdale State College. A Macintosh Certified Professional with more than five years of experience in the information technology field supports the firm’s extensive PC, network and Telecom systems.

Lior Lustig

Mr. Lustig has worked in the Web Technology field for over twenty years. He holds a bachelor degree of Computer Science and Business from the Private Interdisciplinary University of Israel, a Microsoft Certified Application Developer Certificate, and a Master of Science in Information Technology from Clark University, Massachusetts. Prior of joining Parker Waichman he worked as a CTO for the Ministry of Defense of Israel, and for various startup companies. Lior supervises the firm’s extensive Web Marketing & Social presence, Coding, Hosting, PPC, Reporting, Analytics etc. .

Mary Sotomayor

Mrs. Sotomayor has a B.A. in Fine Arts and a A.S. in Graphic Design. She has spent over 10 years executing all visual design stages from concept to final hand-off. Mary is Parker Waichman’s designer and front-end developer specializing in brand identity, web design, user interfaces and user experiences.

Lauren La Mont

Lauren La Mont is one of our outgoing & friendly receptionist with good organization, communication & relationship building skills. Articulate & friendly with a professional demeanor.

Jessica Martins

Jessica Martins is a professional receptionist with exceptional administrative skills. She has ten years of secretarial experience and currently holds an associates degree in liberal arts.

Ana Palacios

Ana Palacios is a professional bilingual communicator, who is a part of our reception team. Ms. Palacios holds an Associates Degree in Liberal Arts and has 5 years of customer service experience that enables her to handle high call volume with poise & grace in a timely manner, while assisting in other administrative duties.

Michelle Zapata

Michelle Zapata is one of our highly experienced customer service representatives assigned to the firm’s reception team. Michelle has more than seven years’ customer service experience which has prepared her to handle a high call volume in a professional manner along with numerous clerical duties.

Jorge Peniche

Mr. Peniche is responsible for the smooth operation and organization of the firm’s file and mail room. Mr. Peniche, a highly experienced law firm file room manager, supervises the file room staff and supports the firm’s employees with photocopying, filing, scanning, faxing and mailing.

Biker Helmkamp

Mr. Helmkamp is responsible for assisting with the smooth operation and organization of the firm’s file and mail room. Mr. Helmkamp also supports the firm’s staff with photocopying, filing, scanning, faxing, and mailing.