Staff Bios

Ms. Ellis joined Parker Waichman LLP as a member of our reception team before moving to the firm’s Mass Torts department as a Paralegal. She is responsible for corresponding with medical providers and facilities to obtain records for our clients. She also assists with client correspondence as needed. Ms. Ellis holds an Associate’s Degree in Applied Arts and Science. Ms. Ellis is also a Notary Public.

Ms. Bifulco has been employed by Parker Waichman for more than thirteen years and presently holds the position of calendar clerk. Ms. Bifulco schedules various activities for the firm’s attorneys including arbitrations, depositions, client appointments, and court conferences. She confirms these appointments and notifies our clients and opposing parties of the schedule. Ms. Bifulco additionally reviews multiple daily civil court docket websites for court appointments relating to the firm’s cases.

Ms. Coyne began working at Parker Waichman LLP as a Legal Assistant in our Intake Unit before moving to our Mass Torts Unit. Prior to joining the firm, Ms. Coyne gained valuable experience as a real estate paralegal for more than five years. She has applied her knowledge and experience assisting the firm’s attorneys in our Mass Torts Unit, which litigates pharmaceutical and medical device claims nationwide.

Ana Palacios has been with Parker Waichman for more than five years having started with the firm as a member of our reception team. She is currently one of our legal assistants who is responsible for assisting case managers in preparing auto cases, slip/trip and fall cases, and negligence cases for settlement or commencement of litigation and no-fault filings. She thrives on helping clients and is an outstanding team member of our Pre-Suit Unit. Ms. Palacios is bilingual, frequently translates for the firm, and holds an Associate’s Degree in Liberal Arts.

Ms. George has more than thirty years’ experience as a paralegal and has been employed by Parker Waichman since the firm’s inception in 1993. Ms. George is highly experienced in all aspects of plaintiff’s personal injury litigation, Surrogates Court proceedings, and Mass Tort Litigation. She is responsible for the day-to-day operation and management of non-legal personnel and communication with firm management. She also provides administrative leadership for the office and acts as a liaison between office staff and management. Ms. George additionally works on special projects including management, maintenance, and user training of SmartAdvocate, the firm’s proprietary state-of-the-art case management system. Ms. George is also a Notary Public.

Ashley Lopilato has been with the firm for over half a decade and is one of the efficient, friendly voices fielding all inbound calls received by our reception team. She spent several years as a Legal Assistant in the firm’s Zadroga Act/Victim Compensation Fund Department and uses her experience in client communication to treat each caller with the respect and compassion they deserve. Ashley also assists in covering the firm’s calendar and other administrative tasks.

Biker Helmkamp has worn many hats at his time at Parker Waichman. From his first firm role in the file room, he transitioned to opening nursing home negligence cases in our single event unit, and is now a valued member of the Accounting Department where he works on settlements. Biker’s responsibilities include assisting in calculating and distributing single event and nursing home settlement proceeds to clients and forwarding attorneys, as well as sending settlement documents to clients and submitting completed settlement documents to defense counsel.

Ms. Kaplan is employed as a paralegal in the firm’s Mass Torts Unit where she works on product liability and pharmaceutical and defective medical devices claims. Before joining our Mass Torts Unit, Ms. Kaplan worked as a paralegal at a personal injury firm settling claims involving automobile accidents, and slip and fall cases. Ms. Kaplan studied at Maric College in Vista, CA. where she received her Medical Billing and Coding certificate.

Ms. Tangney joined Parker Waichman as a Paralegal more than ten years ago. She is currently the Settlement Coordinator for our Mass Torts Unit, which litigates thousands of pharmaceutical, medical device, consumer products, and other complex claims nationwide each year. In this capacity, Ms. Tangney assists the firm’s Mass Torts attorneys in ensuring the swift conclusion of cases upon resolution by organizing all aspects of the settlement administration process. From initial client communications to the final calculation and distribution of settlement proceeds, she verifies that all of the comprehensive steps required by complex settlements are completed with precision and efficiency. Ms. Tangney holds an Associate’s Degree in Liberal Arts and Science from Nassau Community College and is also currently pursuing her Bachelor’s Degree in Industrial Psychology remotely at the University of Massachusetts – UWW while working full-time.

Catianaelle is a dedicated member of the firm’s Intake Department, supporting new case processing with accuracy, professionalism, and a strong client‑focused approach. She holds a Bachelor’s Degree in Psychology from SUNY Old Westbury, and her background enhances her ability to communicate with empathy and understand client needs. Bilingual and highly detail‑oriented, Catianaelle excels in managing high‑volume inquiries, gathering precise case information, and ensuring each client’s first interaction with the firm is handled with care and efficiency.

Ms. Morace began working at Parker Waichman LLP as an Intake Specialist/Legal Assistant in the firm’s Intake Department before moving to our Mass Torts Unit, to assist with James Zadroga 9/11 Health and Compensation Act of 2010 claims. Christina (Tina) provides support and assistance for the many first responders as well as other 9/11 survivors in the downtown Manhattan area seeking compensation for illnesses related to their exposure to toxins from Ground Zero

Mr. Laraque brings more than 20 years of experience in the field of personal injury law and holds a Bachelor of Arts Degree in History from St. John’s University. Prior to joining Parker Waichman, Christopher gained valuable experience as a senior paralegal at another personal injury law firm handling automobile accidents, premises liability and Labor Law/Workers’ Compensation claims. Since joining Parker Waichman, he has worked in the Single Event Unit, assisting our attorneys on cases from beginning to end, drafting legal documents including complaints, motions, discovery demands and responses, bills of particulars, expert disclosure as well as preparing cases for trial.

Ms. Custodio brings eleven years of experience as a legal researcher and assistant court clerk manager for an attorneys’ service to Parker Waichman. Since joining the firm, she has worked in the Single Event Unit, where she works primarily on nursing home abuse cases, working cases from beginning to end, preparing legal documents including complaints, motions, discovery demands and responses, bills of particulars as well as Surrogate’s Court filings. Ms. Custodio holds a Bachelor of Arts in Government from John Jay College as well as a Paralegal Certificate from Queens College and was awarded an Outstanding Academic Achievement Award from Westlaw.

Ms. Colato began working in personal injury law as an after-school file clerk and steadily built a career dedicated to helping injured clients. She earned an Associate’s degree in Paralegal Studies from Nassau Community College and a Bachelor of Science in Pre-Law Studies from St. John’s University.  Claudia went on to work as a litigation paralegal for more than 15 years often handling Workers’ Compensation and Social Security Disability cases, gaining extensive experience across multiple areas of law.  Today, with over 20 years in the field, Ms. Colato serves as a Case Manager and Pre-Litigation Settlement Negotiator. Her dedication, persistence, and compassion continue to drive her work every day.

Prior to joining Parker Waichman’s Mass Torts Unit, Ms. Rosen was employed as a Spanish, French, and ENL (English as a New Language) teacher in Long Island public and private schools. In addition, Ms. Rosen worked as an Executive Assistant for the president of a successful beauty products company, utilizing her language and customer service skills. She has applied her knowledge and experience assisting the firm’s attorneys in our Mass Torts Unit, which litigates pharmaceutical and medical device claims nationwide. Ms. Rosen has a Bachelor’s Degree in International Relations and French from Barnard College and a Master’s Degree in Education from New York University.

Ms. Kielbasa started her career at Parker Waichman as one of the friendly voices you hear when calling the firm. Following her time working on our reception team, she applied her experience and knowledge and was assigned to Parker Waichman’s single events medical record unit where she expanded her knowledge of the personal injury field. Dawn is currently one of our legal assistants responsible for assisting our case managers in preparing automobile, slip/trip and fall cases and negligence cases for settlement or commencement of litigation.

Ms. Jurado brings over 15 years of experience in personal injury to Parker Waichman. Since joining the firm, she has worked in the Single Event Unit, where she works primarily on motor vehicle accidents and premise cases, she brings extensive knowledge of case management, discovery, trial preparation, and client advocacy, supporting attorneys and clients with precision and dedication. Diana holds an Associate’s degree in Criminal Justice and a Bachelor’s degree in Psychology. She is a Notary Public and fluent in Spanish.

Deigo is employed as a new case specialist in our firm’s Intake Department. He earned his Bachelor’s Degree from St. Francis College, where he majored in  Psychology and minored in Philosophy.  Before joining the team at Parker Waichman, Mr. Loja gained valuable, related experience in customer service, having worked in multiple fast-paced and detail-oriented environments. Diego is fluent in Spanish.

Ms. Lopez brings considerable experience to Parker Waichman having worked as a Litigation Paralegal since 2017. Since joining the firm, Elisa has worked in our Single Event Unit assisting on nursing home and general liability cases. She has an Associate’s Degree in Criminal Justice, and Certificate in Paralegal Studies. She is a Notary Public and is fluent in Spanish.

Emely is an Intake Specialist who contributes to the department’s mission of providing timely, supportive, and accurate assistance to new and potential new  clients. With a background in immigration law, she brings firsthand experience working with individuals facing complex legal challenges. She excels at managing high‑volume inquiries, organizing case information, and creating a welcoming experience for every caller. She earned her Bachelor’s Degree in Criminal Justice from Farmingdale State College. As a bilingual professional fluent in English and Spanish, Emely helps bridge communication gaps and ensures clients are understood and supported.

Ms. Ravenell joined Parker Waichman with over 15 years of medical malpractice and personal injury experience. She is currently assisting one of the firm’s senior litigation counsel/senior trial attorneys with medical malpractice claims from commencement to settlement. Ms. Ravenell has a Bachelor of Arts Degree from The Lincoln University and is a Notary Public.

Geidy having previously excelled in the firm’s intake department before transitioning into her current role as a bilingual Legal Assistant. She is responsible for assisting case managers in pre-suit single-event matters, including no fault, client communication, and general case management.  Geidy brings a strong client-focused approach to her work, supported by her background in the medical field, and is a dedicated member of the Pre-Suit team.

Ms. Viti has been employed by Parker Waichman for more than nineteen years and is highly experienced in all aspects of plaintiff’s personal injury litigation as well as Mass Tort Litigation. She has been involved in the creation, testing, and maintenance of SmartAdvocate, the firm’s proprietary state-of-the-art case management system. Ms. Viti is a Notary Public. Ms. Viti manages the team handling claims pertaining to the 9/11 World Trade Center attack and the James Zadroga compensation fund.

Haley makes good use of her previous customer service experience when assisting with managing the firm’s high volume of calls ensuring that callers are connected seamlessly with the appropriate staff member.

Ms. Velez is an experienced legal professional with over 13 years of experience in Workers’ Compensation and Personal Injury law. An Edison College alumna and Notary Public, she specializes in discovery management, medical record procurement, and bilingual client relations. Since joining Parker Waichman, Ms. Velez assists with discovery, requesting records and billing, as well as communicating with insurance companies, and clients to help expedite their case. She is dedicated to providing administrative excellence and ensuring all cases at Parker Waichman are handled with precision and care.

Mr. Toussaint is employed as a new legal intake specialist at Parker Waichman. Prior to joining Parker Waichman, Jalen was an Order Fulfillment Associate at The Home Depot for four years. He later was employed by the Social Security Administration for as a Legal Administrative Assistant. Jalen has graduated cum laude from St. John’s University with a Bachelor’s Degree in Criminal Justice.

Ms. Whelan spent most of her career working for a large telecommunications company prior to joining Parker Waichman. As office manager, Ms. Whelan oversees the operation and implementation of all administrative activities such as partner support, personnel, finance, procurement, negotiation, and implementation of all marketing materials. Ms. Whelan holds a Bachelor of Science degree and a Masters of Business Administration from Adelphi University, Garden City, NY. Ms. Whelan is also a Notary Public.

Jeanette Zirogiannis has been working in the legal profession for the past 30 years and is highly experienced in all aspects of cases involving pharmaceutical liability, personal injury, and medical malpractice from the initial meeting of the client through final settlement dispositions. Jeanette has significant experience in mass tort and complex litigation matters, assisting attorneys in a wide variety of federal and state litigation, including product liability actions. She has experience in managing several complex and document-intensive matters including managing 10,000+ plaintiff toxic tort claims against nationally known pharmaceutical companies in product liability claims arising from adverse drug reactions. Jeanette has significant experience managing voluminous facts and documents electronically, and proficiently identifying, investigating, and deciphering factual issues. She is additionally highly experienced in navigating document research and collection from governmental agencies. Ms. Zirogiannis received her Bachelor of Science Degree in Criminal Justice from St. John’s University, is a Notary Public, is fluent in Greek, and is the Vice President of the Carol M. Baldwin Breast Cancer Research Fund, Inc.

With more than 20 years of experience in reception and administrative support, Ms. Ficalora brings a reliable, efficient and friendly presence to Parker Waichman.  She excels in customer service and client communication, combines professionalism with respect and compassion, and creates positive experiences for all she interacts with.

Known for my ability to handle high volumes of calls, she is skilled at multitasking, problem solving, and maintaining calm under pressure.  She is committed to clear communication and thoughtful service to ensure that our clients and team members alike feel supported and valued.  Jeanne takes great pride in being approachable, organized and dedicated – always striving to make every interaction smooth, welcoming and effective and is a valued member of our team.

Ms. Quinones is an experienced personal injury paralegal with more than 10 years of experience in legal support from pre-litigation to trial preparation. Prior to joining Parker Waichman LLP, she worked as a Litigation Paralegal specializing in labor law cases. Additionally, she supervised the pre-litigation department where the main focus was to manage the onset of all negligence claims such as motor vehicle accidents and premises liability. She is a Certified Notary Public and holds a Certificate in Spanish Legal Translation and Interpretation from John Jay College of Criminal Justice.

Ms. Cantinieri has been employed by Parker Waichman for more than eighteen years has brought twenty-seven years of experience in the personal injury field to our firm. Ms. Cantinieri oversees the development of negligence claims from inception to settlement or filing of the suit. She maintains daily interaction with clients, attends mediations, and, under the supervision of our attorneys, negotiates claims with insurance carriers. Ms. Cantinieri was the executive assistant producer of the firm’s television advertising campaign and is a Notary Public.

Ms. Stevens is a licensed practical nurse (LPN) who has worked for many years in her field at several local hospitals. She spent a considerable portion of that time as an orthopedic nurse frequently specializing in the area of surgery and wound care. Ms. Stevens has been employed by Parker Waichman as a nurse consultant since 2006. She reviews medical records and provides medical summaries for the firm’s clients as well as communicates regularly with clients regarding their medical condition, care, and treatment. Ms. Stevens utilizes her vast knowledge and experience to help answer clients’ questions regarding medical conditions, treatments, and test results. Ms. Stevens also volunteers in her community assisting the elderly with proper wound care.

Mr. Peniche is responsible for the smooth operation and organization of the firm’s file and mailroom. Mr. Peniche, a highly experienced law firm file room manager, supervises the file room staff and supports the firm’s employees with photocopying, filing, scanning, faxing, and mailing.

Joseph Colimon is an essential member of the firm’s file room staff who shares in the responsibility of ensuring the smooth operation and organization of the firm’s file and mailroom.

Ms. Burgess is a member of the firm’s Single Event team with over 19 years of experience in plaintiff’s and defendant’s personal injury, labor law, medical malpractice, mass torts, and negligence claims. She assists our attorneys in all litigation phases, from inception to case conclusion. Ms. Burgess is a Notary Public, holds a Bachelor of Science from New York City Technical College (CUNY), and is a member of the New York State Bar Association for Paralegals and NALA-The Paralegal Association.

Ms. Trinidad has over fifteen years of extensive experience in the field of personal injury law. Prior to joining Parker Waichman she worked as a senior paralegal with a law office specializing in personal injury claims and gained valuable experience working as a bodily injury negotiator for a major insurance carrier. Ms. Trinidad currently oversees the development of Parker Waichman’s negligence claims involving automobile accidents and premise liability from inception to settlement under the supervision of our attorneys. Ms. Trinidad holds a Bachelor of Science in Organizational Management from Manhattan College, paralegal certification from Queens College, and personal training certification from Hofstra University.

Julio Benitez is the firm’s hardworking, diligent and conscientious building maintenance man who is responsible for the smooth operation of Parker Waichman’s building and premises. Julio is an essential member of the firm’s team who also shares the responsibility of ensuring the smooth operation and organization of the firm’s file and mailroom supporting the firm’s photocopying, filing, scanning, faxing, and mailing needs.

Ms. Wienclaw brings more than 35 years of experience as a full charge bookkeeper along with 25 plus years’ experience as a personal injury paralegal, handling all aspects of cases from intake to trial, to Parker Waichman. Ms. Wienclaw is a Settlement Coordinator in the Bodily Injury and Nursing Home Units. As settlement coordinator her responsibilities include preparing and/obtain settlement documents, communicating with the client, defendant carriers and defense counsel, as well as negotiating and finalizing client liens. She is also responsible for calculating and distributing settlement proceeds to clients, forwarding attorneys and the firm as well as other office related accounting and record keeping processes. Ms. Wienclaw holds a Paralegal Certificate from Stony Brook University and is a Notary Public.

Ms. Snedecor is employed as a paralegal in the firm’s Single Event Unit and is assigned to work with one of the firm’s trial attorneys. Ms. Snedecor assists in litigating our cases from the commencement of the lawsuit through discovery, depositions, motions, and trial. She brings more than six years of experience in personal injury law to the firm and holds a Bachelor of Science in Legal Studies from St. John’s University.

Ms. Alexander has over ten years of experience in the field of personal injury law. Prior to joining the firm several years ago, Ms. Alexander gained valuable experience as a paralegal working on claims involving automobile accidents, slip and fall cases, construction accidents, and defective products. Since joining Parker Waichman, Ms. Alexander has applied her knowledge and experience to our Mass Torts Unit, working on national litigation of defective pharmaceuticals, medical devices, and other product liability claims.

Ms. Ingber has been employed in the personal injury field for more than thirty years. Since joining Parker Waichman almost twenty years ago, she has worked as a paralegal primarily on nursing home and medical malpractice cases. Ms. Ingber’s position as Case Manager involves the handling and development of negligence cases from inception to settlement or through the filing of a lawsuit. She maintains close contact with clients and works under the supervision of our attorneys to negotiate claims with the insurance carriers. Ms. Ingber holds a Bachelor of Arts degree from SUNY Albany and is a Notary Public.

Ms. Linekin has more than twenty-five years of law firm experience ranging from intake to settlement, lien negotiations, management, compliance and daily firm operations. Since joining Parker Waichman, she has been working in the firm’s mass torts settlement department, assisting in the settlement administration process via client communication and identification of individual settlement components, facilitating settlement distributions to our clients. Ms. Linekin holds a Bachelor of Arts in English from Queens College and a Paralegal Certificate from St. John’s University.

Ms.Higgins is currently assigned to the Accounting Department. She is responsible for calculating and distributing Mass Tort settlement proceeds to clients and forwarding attorneys. She also handles the firm’s accounts payable and processing payments for all medical records. Ms. Higgins is bilingual and assists any Spanish-speaking clients in need of help with translations.

Mr. Raghunandan brings significant experience in the mass torts area to his role at Parker Waichman. Before joining our team in the firm’s Mass Torts Unit, Mahesh was employed by a large mass torts litigation firm where he had assisted with their many Multi District/County Litigations where he gained significant experience dealing with different cases involving pharmaceuticals, medical devices and other defective products nationwide. Mahesh has a Bachelor’s Degree in Psychology with a minor in Studio Arts from Queens College.

Ms. Alvarenga began her career at Parker Waichman LLP as an intake specialist gathering information from caller regarding new inquiries. She has since applied her experience and knowledge to a role in the firm’s Pre Suit-Department where she assists our case managers in preparing negligence cases for settlement or commencement of litigation as well as preparing arbitrations and no-fault filings. Ms. Alvarenga is bilingual and frequently translates for our Spanish-speaking clients. Mardra obtained her Bachelor of Arts Degree from the State University of New York at Potsdam where she majored in writing.

Ms. Allie is an experienced litigation paralegal with a strong foundation in legal procedure, case management, and strategic support across all phases of civil litigation. She holds a Bachelor’s degree in Criminal Justice and Criminology from John Jay College, where she developed a deep understanding of the justice system, investigative methods, and legal analysis. She further expanded her perspective with Master’s degree in Divinity and Global Studies, bringing a unique interdisciplinary lens to her work. This background enhances her ability to navigate complex human dynamics, communicate with clarity and empathy, and approach problem‑solving with both ethical awareness and global insight. Her combined experience and education reflect a professional who is detail‑driven, adaptable, and dedicated to delivering high‑quality support in fast-paced, demanding legal environments.

Mary Sotomayor holds a B.A. in Fine Arts and an A.A.S. in Graphic Design, with more than 20 years of experience in creative strategy, design, and digital communications. As Parker Waichman’s Creative Director, she leads the firm’s brand identity, digital strategy, web design, and front-end creative initiatives, overseeing projects from initial concept through final execution.

Her expertise includes visual branding, user experience, website development, campaign creative, and integrated digital communications. Mary works across departments to translate complex ideas into clear, compelling, and accessible experiences that strengthen the firm’s brand, support business objectives, and improve how clients and communities connect with Parker Waichman.

Mary has also completed AI, Justice, and the Rule of Law, developed by Saïd Business School at the University of Oxford, further expanding her knowledge of artificial intelligence, responsible AI, transparency, accountability, and the considerations surrounding AI use in legal environments.

Ms. Gallizzi is employed as a Legal Assistant in the firm’s Pre Suit Department. She assists our case managers in preparing negligence cases for settlement or commencement of litigation as well as preparing arbitrations and no-fault filings. Ms. Gallizzi is a New York State Licensed Notary Public. Ms. Gallizzi is bilingual and frequently translates for our Spanish-speaking clients. Ms. Gallizzi holds an Associate Degree in Science from Nassau Community College and is pursuing a Bachelors Degree in Nursing.

Ms. Rivadeneyra is employed as a paralegal in the firm’s Single Event Unit and is assigned to work with one of the firm’s trial attorneys. Ms. Rivadeneyra assists in litigating our cases from the commencement of the lawsuit through discovery, depositions, motions, and trial. She brings more than seventeen years of experience in personal injury law to the firm and holds a Bachelor’s Degree in Criminal Justice from LaSalle University, Philadelphia, PA. She is a Notary Public and is also fluent in Spanish.

Ms. Josama has worked in the personal injury field as a paralegal and law firm office manager for more than twenty five years. Ms. Josama currently works in the firm’s Nursing Home Litigation Unit and assists our attorneys working on cases from beginning to end. Her responsibilities include preparation of legal documents such as complaints, motions, discovery demands and responses, bills of particulars as well as surrogates court filings. Ms. Josama attended both Queens College and Technical Career Institute and is also a licensed Real Estate Agent.

Ms. Pabon joined the Single Event Unit as a paralegal with more than 24 years of experience in personal injury, negligence, medical malpractice, family, and criminal law. She assists our personal injury attorneys in all phases of litigation from inception to end. Ms. Pabon holds a Bachelor of Arts degree from Ithaca College and a Juris Doctorate from Hofstra University School of Law. Ms. Pabon is fluent in Spanish.

Ms. Hernandez is a long-term Parker Waichman staff member with eleven years of service as the firm’s bookkeeping assistant. Ms. Hernandez is responsible for payroll information, overseeing office expenditures, and other general office operations.

Ms. Pesce is assigned to Parker Waichman’s Medical Records Department. She is responsible for processing invoices and payments relating to medical records requests. She also assists with client correspondence as needed. Ms. Pesce is currently attending Nassau Community College pursuing a certification in Business Management.

Nanyelis joined Parker Waichman LLP as a New Case Specialist before transitioning to the Mass Torts Unit, where she assists with James Zadroga 9/11 Health and Compensation Act claims. She supports 9/11 first responders and survivors seeking compensation for illnesses related to Ground Zero exposure. With a Bachelor’s Degree in Criminal Justice, strong customer service experience, and Spanish fluency, Nanyelis brings communication skills, attention to detail, and empathy to every client she assists.

Ms. Copertino began working at Parker Waichman LLP in our receptionist team before moving to the firm’s Mass Torts Unit assisting with James Zadroga 9/11 Health and Compensation Act. Nicole provides support and assistance for 9/11 first responders and other survivors who are seeking compensation for illnesses related to their exposure to toxins from Ground Zero. Ms. Copertino holds a Bachelor’s Degree in Criminal Justice/Law Enforcement and Technology and has many years of customer service experience.

Nicole Giuliano is a part of our reception team. Ms. Giuliano holds an Associate’s Degree in Liberal Arts and Sciences. She has worked in customer service for 4 years. She has 3 years of managerial experience, which greatly assists her in managing the firm’s high volume of calls in an efficient, effective, and pleasant manner.

Mr. Segal is a paralegal in the firm’s Mass Torts Unit where he assists our attorneys in litigating claims involving defective pharmaceuticals, medical devices, and other product liability matters nationwide. Prior to joining the team at Parker Waichman, Mr. Segal worked for nearly five years as a paralegal in the personal injury and medical malpractice fields. He holds a Bachelor’s Degree in Music Industry from SUNY Oneonta and a Master’s Degree in Higher Education Administration from Stony Brook University.

Rachael Adebayo is assigned to the Medical Records Department. She corresponds with medical providers and facilities to obtain records for our clients. Additionally, she assists with client correspondence as needed. Ms. Adebayo received her Bachelor of Science in Criminal Justice with a concentration in Law Enforcement Administration.

Ms. Ware has significant paralegal experience in the field of personal injury law. As a paralegal in the firm’s Single Event Unit, she assists our attorneys in the practice areas of nursing home negligence, motor vehicle accidents and premises liability cases. Ms. Ware is highly experienced in all phases of the litigation process. She holds a Bachelor’s Degree in Liberal Arts from the College of New Rochelle and is a licensed Notary Public.

Roy Cronin serves as the Director of IT, leveraging more than two decades of experience to architect and drive the firm’s enterprise technology infrastructure. As a veteran strategist and multi-certified technology leader—holding a suite of advanced credentials, including Microsoft Certified Professional status—Roy masterfully orchestrates our extensive PC, high-performance network, and telecom systems. He specializes in transforming complex digital environments into seamless, resilient ecosystems. From deploying cutting-edge security frameworks to spearheading large-scale migrations, Roy ensures peak operational efficiency, ironclad security, and uninterrupted connectivity across the entire organization.

Ms. Robles serves as the Intake Operations Assistant Supervisor at Parker Waichman. She joined the firm bringing extensive experience in government social work, case management, and public administration. Her responsibilities encompass ensuring that the initial client onboarding process runs smoothly, as well as providing administrative support to ensure quality control and adherence to departmental and firm policies. Ms. Robles offers leadership, guidance, and mentorship to the professionals within our intake department. She truly enjoys working with the public and approaches our existing and prospective clients with kindness and empathy. Her most recent certification is in Public Administration and Public Policy from the CUNY Joseph Murphy Institute. Ms. Robles is proficient in the Spanish language.

Shelly Davis made the transition from our reception team to a Legal Assistant in our Mass Tort Division. She handles federal claims pertaining to the James Zadroga 9/11 Health and Compensation Act of 2010 providing assistance and support to first responders as well as the many residents and office workers who suffered 9/11 related cancer and respiratory illnesses as a result of exposure to toxins encountered from the devastation at Ground Zero.

Ms. Candalino began working at Parker Waichman as a Legal Assistant in our Intake Unit several years ago after earning a Bachelor of Arts in Criminal Justice from C.W. Post University. After graduating with honors from the Paralegal Program at Hofstra University in 2008, Ms. Candalino took on new responsibilities as a paralegal assisting several attorneys in our litigation department, working on cases from beginning to end including the preparation of legal documents, no-fault filings, and arbitrations. In 2014 she began working in our Mass Torts Unit, assisting on the James Zadroga 9/11 Health and Compensation Act of 2010 claims providing assistance to first responders, residents, and employees experiencing injuries as a result of exposure to toxins at the Ground Zero sites.

Tavares Perry is an essential member of the firm’s file room staff who shares the responsibility of ensuring the smooth operation and organization of the firm’s file and mailroom. Tavares also supports the firm’s staff with photocopying, filing, scanning, faxing, and mailing.

Teresa has been a paralegal in the field of personal injury law for over 10 years. Prior to joining Parker Waichman, she gained valuable paralegal experience working on claims involving automobile accidents, slip/trip and fall cases, and insurance litigation. She is now applying this experience to our Mass Torts Unit, which litigates defective pharmaceuticals, medical devices, and other product liability claims. Teresa also holds a Paralegal Certification from LIU Post and is a Notary Public.

Ms. Chung has more than 25 years of experience as a paralegal and is well-versed in all aspects of the plaintiff personal injury litigation process from intake to trial preparation. Currently she is a member of the single event division at Parker Waichman handling motor vehicle accidents, trip and slip incidents, and nursing home negligence matters.

Victoria Henriquez is employed as an Intake Specialist in the firm’s new case department. She brings over six years of experience in client-facing customer service roles and holds a Bachelor’s Degree in Communications from the University at Buffalo.  Ms. Henriquez is passionate about providing compassionate, efficient support to individuals navigating complex legal matters. Her strong communication skills and dedication to client care make her a valuable first point of contact for those seeking guidance and representation.