An insurance adjuster representing the insurance company of the truck driver or trucking company involved in a crash has only one thing in mind: to settle the claim quickly and for as little money as possible. The adjuster might call and offer a quick and easy settlement combined with an apology. The initial call from the insurance adjuster may even seem kind; the caller might even be empathetic and sound genuinely sorry for the pain and suffering the victim of a trucking accident has to endure. By offering a rapid settlement, the insurance company is trying to limit its liability by offering a settlement without getting a lawyer involved.
The first call any victim of a truck accident should make, especially an accident involving a large truck, is to a reputable truck accident lawyer. A reputable and knowledgeable truck injury lawyer will have only the victim’s interests in mind. The experienced truck accident injury lawyer will evaluate the claim in terms of liability, meaning which person or persons are responsible for paying damages, and how much money are the damages worth. Unless a truck accident victim speaks with a savvy commercial truck crash lawyer, the victim will never know how much his or her claim is worth and which parties are responsible.
The insurance company is only looking out for its bottom line, and the adjuster, no matter how nice the insurance adjuster is or how much empathy they convey, the person has no obligation to do anything more than not mislead the accident victim. Essentially, the caller is apologizing for what happened, that is, someone got hurt by their insured, rather than apologizing on behalf of their insured. The difference is subtle, but to a truck accident victim who is in pain and wondering how he or she might make ends meet, the comforting voice on the other end of the line might sound like a guardian angel. However, truck accident victims should allow a well-trained and experienced commercial truck accident lawyer to evaluate the claim and speak with the insurance company on behalf of the victim.
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