i was lucky to have had Benita Rollis help me with my claim. She answered all my questions and helped me throughout this long process. She was always helpful and got back to me in a timely manner.
Tommy
3 years ago
A massive recall of 700,000 Remote Control Kits for Electric Fireplaces and Stoves has been initiated by Dimplex North America due to fire and burn hazards, the U.S. Consumer Product Safety Commission (CPSC) just announced. The recalled Remote Control Kits for Electric Fireplaces and Stoves were manufactured in China and imported by Dimplex North America, […]
A massive recall of 700,000 <"https://www.yourlawyer.com/practice_areas/product_liability">Remote Control Kits for Electric Fireplaces and Stoves has been initiated by Dimplex North America due to fire and burn hazards, the U.S. Consumer Product Safety Commission (CPSC) just announced.
The recalled Remote Control Kits for Electric Fireplaces and Stoves were manufactured in China and imported by Dimplex North America, of Ontario, Canada, because the plug-in wall unit can overheat, posing a fire and burn hazard to consumers. China is a country long associated with products that have been found to be dangerous and linked to an increasing and significant string of recalls.
Dimplex has received about 5,000 reports of the plug-in wall units overheating, including 19 reports of damage beyond the remote control and one report of a house fire in Columbus, Ohio that resulted in considerable property damage.
The recalled Remote Control Kits for Electric Fireplaces and Stoves are used with Dimplex, Electraflame, Symphony, Optiflame, Electralog, and Charmglow brand electric fireplaces, stoves, and fireplace inserts. They include a black or dark gray hand-held remote control and also a black or dark gray wall unit that plugs into an electrical wall outlet. Recalled model numbers include 47-1001, 47-1010-R and APT-1315. The model number is printed on either the plug-in unit or the hand-held remote control. The fireplace or stove’s brand name is printed on both units.
The Remote Control Kits for Electric Fireplaces and Stoves involved in the recall were sold at mass merchandise, home improvement, specialty fireplace, and furniture retailers from January 1998 through December 2008 for between $200 and $1,500 for the fireplaces and stoves. This recall includes remote control kits subsequently replaced under warranty.
The CPSC is advising consumers to immediately stop using the remote control kits, unplug the power cord from the remote control kit’s wall unit, remove the wall unit from the electrical outlet, and contact Dimplex for a free replacement kit. Consumers can continue to operate the fireplace or stove by plugging the fireplace or stove’s electrical cord directly into an electrical outlet. For additional information, Dimplex North America can be reached toll-free at 1-866-673-9880 any time, or at its Web site at www.recall.dimplex.com.