According to a news article posted on Consumer Reports, Mockingbird has initiated a recall of its Single-to-Double Strollers. The recall announcement states that the company has received about 140 adverse incident reports. The U.S. Consumer Product Safety Commission stated that eight of those incident reports described child injuries connected to the stroller defect. The stroller company Mockingbird stated that the recall concerns frame breakage and affect around 150,000 of its single-to-double strollers.
Mockingbird stated that the company would not be giving refunds but is offering a repair kit. The stroller company also urges customers who own the recalled strollers to stop using the recalled strollers until they receive the repair kit.
The recall affects strollers that have a lot number between 20091 to 22602. If you have a recalled stroller, stop using the stroller immediately, and wait until you receive a frame reinforcement kit. The reinforcement kit includes two frame clamps that attach to the stroller sides (PDF).
The article states that Consumer Reports safety experts urged Mockingbird to recall its defective strollers back on October 28. The request was made after dozens of parents reported the stroller suddenly breaking during regular use.
Consumer Reports also reported on the matter, and Mockingbird made a statement on Twitter asking customers to inspect the stroller sides for cracks. Mockingbird then allegedly told Consumer Reports that the issue was “rare” but was working with the CPSC to investigate the accidents and determine the best next steps. However, Mockingbird continued to sell the defective strollers to the public.
Reports submitted to the CPSC and social media posts describe how customers had their strollers break while carrying their children. Some parents reported their strollers breaking so suddenly that their children were thrown to the ground even though the kids were strapped into the stroller.
Mockingbird decided not to respond to Consumer Report’s questions. However, Mockingbird’s website says: “We received reports from some customers whose Single-to-Double Stroller developed cracks in the side of their stroller frame. Thanks to this valuable customer feedback, we developed a Frame Reinforcement Kit that further strengthens the stroller frame and prevents this rare issue from occurring.” Mockingbird also stated that it is working with the CPSC concerning the recall and making sure everyone receives their repair kit.
Parents Described Some Terrifying Close Calls
A woman from Queens, NY, stated that her Mockingbird stroller suddenly split into two as she was pushing her two children across a busy New York City street. Another report received by the CPSC stated that their stroller broke in half while their 1-year-old twins were riding in the stroller. The twin fell onto the ground.
Another type of frame break reported involves a support bar above the basket of the stroller. This recall also does not cover the possible support bar defect. Oriene Shin, the Consumer Reports policy counsel, stated that it should not take public pressure and more than 130 complaints to prompt action.
Mockingbird’s single strollers are not part of this recall. This recall does not provide refunds. Shin stated that they were disappointed to learn that Mockingbird would not offer its customers a refund. Shin said parents who are uncomfortable using the strollers should be able to receive their money back.
One mother in Brooklyn, NY, stated that she experienced three frame breaks in a row. She has stopped using and buying Mockingbird strollers as a result. There are people who think the reinforcement kit is an inappropriate response since parents want a stroller that is strong and safe.
Mockingbird recalled their single-to-double strollers that had lot numbers between 20091 to 22602. (The five-digit number is located on the white product label placed on the inner left side of the stroller frame by the basket’s top. The recalled strollers were sold at hellomockingbird.com, Target stores nationwide, Target.com, hellomockingbird.com, babylist.com, and goodbuygear.com from March 2020 through September 2022.
For additional information about the recall, visit hellomockingbird.com/recall or hellomockingbird.com and then click on the “Product Recall” link found at the bottom of the webpage. To report an unsafe product or injuries connected to a product, visit SaferProducts.gov.
CONTACT PARKER WAICHMAN FOR A FREE CASE REVIEW
Parker Waichman LLP helps families recover monetary compensation for harm caused by dangerous products. For your free consultation, contact our product liability lawyers today by using our live chat or calling 1-800-YOUR-LAWYER (1-800-968-7529).
New York | Brooklyn | Queens | Long Island | New Jersey | Florida
Call us at: 1-800-YOURLAWYER (800-968-7529) | Schedule your free consultation